2025 Puget Sound Regional Travel Study

Tell us how you get around

Your answers will help improve transportation in the Puget Sound region.

Participation Options

Participate by smartphone app, web browser, or by phone. Households that complete the survey by smartphone app (rMove™) will receive higher incentives.

Smartphone App

$20 or more PER ADULT!

Online

$15 or more PER HOUSEHOLD!

Phone

$15 or more PER HOUSEHOLD!

Call us toll-free to complete the survey: 1-888-444-9159.

Lost your access code? If you have misplaced the invitation with your access code, please contact us and we can retrieve it for you.

Participate using our
smartphone app rMove™

Just go about your life. rMove™ will log your travel and ask questions about your trips for one week.

Click here for details

About

We want to hear about your daily travel habits: Why do you travel? How do you travel? How far do you go?

This information is vital for regional and local planning agencies to understand the impact of growth, development, and other changes on our transportation system. Reliable travel options contribute to the region's quality of life, and this study – which builds on the studies previously conducted in 2017, 2019, 2021, and 2023 – will help agencies prioritize transportation improvements to best fit the region's needs.

The 2025 Puget Sound Regional Travel Study region including Pierce county. By 2050, the central Puget Sound region is expected to grow by 1.8 million people. This rise in population and expected job growth could lead to a 35% increase in regional travel demand. Planners in the region are rising to the challenge to accommodate the growing demand for travel while addressing resident and environmental concerns and providing flexibility for future changes.

For more information, please visit our frequently asked questions or contact us.

Frequently Asked Questions

About the Study

What is this study all about?

We want to learn how, when, where, and why people travel in and around the region. We're asking you to log your travel to help us understand regional transportation patterns. By participating you can help us plan for future transportation improvements in your community.

Why should I participate?

Your participation ensures that households like yours are represented in our regional transportation plans. Your input has a big impact because only a limited number of households are invited to participate in the study.

How was I selected to participate?

Invited households were selected at random from across the Puget Sound region.

Who is sponsoring this study?

The Puget Sound Regional Council is the regional sponsor. Pierce county is sponsoring extra data collection in their respective jurisdictions.

Study Results

How is my personal privacy protected?

We are committed to protecting the confidentiality, integrity, and security of your personal information. We take this responsibility seriously. Our Privacy Policy is intended to help you understand how we collect and safeguard your information. To read the study’s full privacy documentation, visit survey.psrc.org.

How are the results of the study used?

This study will help the Puget Sound Regional Council and local governments plan transportation improvements so that investments are made when and where needed to accommodate the region’s growth.

Completing the Study

How much time does it take to participate?

It takes about 10 minutes to sign up for the study. Once you sign up, we'll give you instructions for logging your travel and completing the study. Households that log their travel for seven days in the smartphone app, rMove™, will spend about 5-10 minutes each day reporting their travel. Households that report their travel online or over the phone will spend about 10 minutes per household member reporting their travel for one day.

What do I get for participating?

You will receive a gift card after all members of your household have reported their travel and completed their surveys. If your household participates using the smartphone app, rMove™, each participating adult will receive a gift card (e.g., a household with two adults receives two gift cards). Households that report their travel online or by calling in will receive a gift card. Please allow 2-3 weeks for gift card processing.

What if I don’t travel much?

Any amount of travel (even if you don’t make any trips) will help us improve regional transportation planning. Don't forget that short trips, such as walking the dog, count too. Deliveries to you, such as take-out or groceries, are also important.

What if my travel habits during the study aren’t my “typical” habits?

That’s no problem - we still encourage you to participate. We’ll also ask about your typical travel habits, how your travel has changed over the past year, and how you think you’ll travel in the future.

I was invited to use the study smartphone app, rMove™. How does it work?

After you download rMove™ and sign up, rMove™ will log your trips for one week while you go about your daily life. Each day you'll be asked to complete a short daily survey about your travel habits as well as a trip survey about each trip you make.

Who should sign up?

Please have only one household member complete the initial sign up survey for the study. Once your household is signed up, all household members need to participate in the study to be eligible for gift cards. If using the app, please have all household members download the app and use the participation code that was emailed. If doing the one-day study, please answer for your entire household.

Participant Support

I never received my access code.

Please check your junk or spam folder. If you don't see it there, please click here to contact us.

Why do you need to know my demographics, like race and income?

We want to confirm we are getting a true representation of all people living in the area. Analyzing how and where people travel can depend on certain demographic attributes and areas where they live or work. This information gives us a better picture of travel habits and how things can be improved in the future.

Why isn’t the app recording my trips?

Please try turning your phone off and back on. This should reset your location settings and get the app to record your trips.

Can I remove a household member if they no longer want to participate?

Unfortunately, we cannot remove a participating household member once the signup survey is complete. This is a household study; therefore, we require all related adult household members to participate to get accurate travel data.

I’m a delivery, bus, or rideshare driver, and make several daily stops.

The rMove™ app generates a trip survey for every trip you make. This can be cumbersome for participants who make trips all day long. You can turn off the app tracking during these busy work hours and turn it back on during your normal personal trips.

What if I’ll be out of town during some of my travel period?

If you are using the app, we encourage you to still participate in the week-long study if you will be in town for at least one of your assigned dates. If you’ll be out of town for your entire travel period, please contact us for a new travel period.

I am making trips but do not see any surveys to answer.

Your trip surveys should populate when you open rMove™ app. If you still don’t see any trip surveys to answer, please restart the phone.

I just completed my travel study and did not receive my gift card.

Please allow 2-3 weeks for gift card processing after you have completed the study.

I never received my gift card after the 2-3 week processing period.

If you chose a digital gift card, please check your junk or spam folder. Contact us if you are unable to locate your digital gift card. If you chose a physical, mailed card, contact us and provide your mailing address.

Contact Us

If you have questions about the study or how to participate, please contact us by submitting a request below.

SUBMIT A SUPPORT REQUEST

Email address*

Study Invitation Access Code

If you were invited to the study by mail and have lost your access code, please provide your mailing address in your message.

Name or Initials*

How can we help?*

Required fields are noted with an *

CALL TOLL FREE: 1-888-444-9159

Monday through Friday: 10 a.m. – 8 p.m. (Pacific time)

Saturday: 10 a.m. – 5 p.m. (Pacific time)

Or, leave a message with the best time and number for us to return your call.